Privacy Policy
Your privacy matters to us
Last Updated: September 2025
1. Introduction
LumaVital ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information in connection with our website and services.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email, phone number)
- Address and location data
- Information from contact forms and inquiries
- Any other information you voluntarily provide
Automatic Information
When you visit our website, we may automatically collect:
- Browser type and version
- IP address and location
- Pages visited and time spent
- Referring website information
- Device information
3. How We Use Your Information
We use collected information for the following purposes:
- Responding to your inquiries and requests
- Processing contact form submissions
- Improving our website and services
- Providing customer support
- Marketing and promotional communications (with your consent)
- Complying with legal obligations
- Ensuring website security and preventing fraud
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information with:
- Service providers assisting with business operations
- Legal authorities when required by law
- Third parties with your explicit consent
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Object to certain data processing
7. Cookies and Tracking
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies when visiting external sites.
9. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not intentionally collect information from children. If we become aware of such collection, we will take steps to delete it.
10. Contact Us
If you have questions about this Privacy Policy or our data practices:
- Email: [email protected]
- Phone: +44 1224 794 562
- Address: 38 Union Street, Aberdeen AB10 1BD, United Kingdom
11. Policy Changes
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website constitutes acceptance of the updated policy.